The Thai-Lian Group
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Main Page >> Service >> Service Policy
Service Policy
Service
We are providing service with accurate techniques and agility and supporting your safety with smile.

Our basic service policy is based on “Safety” “Speed” “Expertise” and “Trust”. We aim to recognize and solve your problems so that we can grow together with you.

In order to achieve these goals, we occasionally conduct customer satisfaction surveys. We will sincerely listen to your suggestions to improve our services.

Basic Service Policy
Safety
To ensure safety, we offer inspection service checks for the prevention of potential problems together with vehicle management services for our customers.
Speed
We have more than ten service engineers working at each of our branches. In addition, with our country-wide service network, should any accident occur, we will be ready to service the vehicles within 24 hours of your call.
Expertise
Our service engineers are trained in vehicle maintenance and attend the makers’ periodical training so they can provide the highest quality of service.
Trust
With over 23 years of excellence service records, we are trusted by Japanese, European, American, Taiwanese and Thai companies in Thailand.
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